• Summer Internship - IT Support Analyst

    Location US-TN-Nashville
    Job ID
    2018-24772
    Job Family
    Internships
  • Overview

    In this role you will provide technical expertise and troubleshooting, supporting a broad range of platforms, services, and applications to enable users to be more efficient and productive. This position is located at our Nashville, Tennessee headquarters.

    Responsibilities

    • Diagnoses, troubleshoots and resolves technical problems
    • Coordinates staging, testing, installing, configuring, diagnosing, upgrading, and repairs of systems and hardware and databases
    • Delivers and installs client hardware
    • Provides user training, monitors open tickets and communicate with users regarding status
    • Documents and communicates incidents and resolutions
    • Collaborates with internal and external departments to accomplish various tasks and projects

    Qualifications

    • Excellent written and verbal communication skills
    • Strong customer orientation
    • Must be enrolled in a related program of study (Computer Science, Information Systems, etc.)
    • Must participate in the entirety of the program: June 3 - August 2, 2019
    • Candidates must be currently enrolled at a college or university in an undergraduate or graduate program, and have fully completed at least two years of study.  Recent graduates are eligible if they graduated the semester immediately prior (Spring 2019 graduates only).

     

    Interning at LifeWay (internship.lifeway.com)

    LifeWay Christian Resources is the world's largest provider of Christian resources, and one of 2018 Forbes Best Midsize Employers.  We exist to assist churches and believers to evangelize the world to Christ, develop believers, and grow churches by being the best provider of relevant, high quality, high value Christian products and services.  

     

    Our internships offer significantly more than “busy work.”  As an intern, you’ll receive weekly professional development and leadership training, exposure to senior leaders across all areas of LifeWay’s business, and mentoring relationships with a professional in your field.  Our offices are in the heart of downtown Nashville, placing you in the middle of a vibrant and diverse city, filled with cultural and professional benefits.

     

    LifeWay’s summer internship program pays $10/hour for undergraduate students and $15 for graduate students.  Interns work 32 hours per week on average.  Housing is not provided.

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