Manager, Inbound Sales

Lifeway is seeking a Manager, Church Sales Inbound to support and lead the English and Spanish-speaking Inbound Sales teams. This role is responsible for sales coordination, reporting, event planning, and administrative support for church engagement efforts. The position also oversees a small team handling inbound and inside sales efforts for church customers.

Why Lifeway? 

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Learn more about our culture at team.lifeway.com/culture-code 

This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote 

• Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work

• Provides sales team coordination, including processing credits, sales reporting, invoicing, W9 management, event coordination, sample orders, and assisting with travel.

• Leads inbound and inside sales teams for church phone sales and strategic engagement initiatives.

• Maintains sales-related files, customer communications on new releases, expense report processing, policy documents, and association/convention order management.

• Coordinates and plans key sales events, including annual, quarterly, and monthly meetings, as well as external events such as Expolit, SEPA, and SBC.

• Develops content and copy to support sales and church engagement efforts.

• Minimal Travel, occasionally overnight. 

Education

Bachelor's degree preferred

Masters degree not required

Advanced graduate degree (PhD, etc.) not required

Skills, Knowledge, & Experiences, required

• 3-5 years of customer service experience

• Proficiency in Microsoft Office, Business Intelligence, and Oracle.

• Ability to engage and collaborate across sales, church engagement, and internal functional teams.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Understanding of Latin American culture.

Actively involved in an evangelical Christian church

Skills, Knowledge, & Experiences, preferred 

• Experience in sales coordination.

• Prior leadership experience in sales or customer service teams.

• Fluency in spoken and written Spanish.